Privacy Policy

A legal disclaimer

This Privacy Policy provides general information about how CAF Pressure Washing manages personal information. It is intended to outline our practices in accordance with applicable Australian privacy laws. While we take reasonable steps to ensure this policy reflects our current practices, it does not constitute legal advice and may be updated from time to time to reflect changes in legislation or business operations.

CAF Pressure Washing is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, store and disclose your personal information when you visit our website or engage our services.

Information We Collect and How We Collect It

We may collect personal information including your name, phone number, email address, property address, service details, and any information you provide through our quote forms, emails, or phone calls. Payment details are processed securely through third-party providers and are not stored by us.

We collect this information when you submit a quote request, contact us, book a service, or otherwise interact with our website.

We may also collect non-personal information such as IP address, browser type, and website usage data through cookies and analytics tools to improve our website performance and user experience.

How We Use Your Information

We use your information to:

Provide quotes and deliver our services
Communicate with you regarding bookings or enquiries
Process payments
Improve our website and services
Comply with legal obligations

If you opt in to receive updates or marketing communications, you may unsubscribe at any time.

We do not sell, rent, or trade your personal information.

Disclosure of Information

We may disclose personal information to trusted service providers who assist in operating our business (such as payment processors or website hosting providers), where required by law, or where necessary to protect our legal rights.

We only share information that is reasonably necessary and take steps to ensure it is handled securely.

Data Security and Third Parties

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Personal information is stored securely through reputable third-party platforms (such as website hosting providers, payment processors, and email systems) that implement appropriate technical and organisational security measures, including encryption and secure server environments where applicable.

Access to personal information is limited to those who reasonably require it to operate the business. We maintain reasonable administrative safeguards to protect your information and review our security practices periodically to ensure they remain appropriate for a small service-based business.

While we take reasonable precautions, no method of data transmission over the internet is completely secure. Accordingly, we cannot guarantee absolute security of information transmitted to or from our website.